Paracetamol (Calpol®) Privacy and Cookies Policy
Use of Information, Data Protection and Internet Privacy
GlaxoSmithKline (GSK) is concerned for the privacy of visitors to its web sites, protection of privacy is extremely important to us. However, please remember that the security of information transmitted over the Internet cannot be assured.
The following sections generally describe the types of information collected at GSK sites and the uses made of it.
Personally identifiable information
GlaxoSmithKline (GSK) respects the privacy of visitors to our online sites. GSK will only collect personally identifiable data, such as your name, address, telephone number, or e-mail address, when it is voluntarily submitted to us at this website. GSK and/or the companies we hire will use this information to comply with your request for information or as otherwise disclosed to you in the country at which you submit your information. From time to time, we may refer to that information to better understand your needs and how we can improve our products and services. We may use that information to contact you. We will not sell or otherwise transfer the personally identifiable information you provide at this website to any third party unless otherwise disclosed to you when you submit your information.
If through this website GSK becomes aware of a side effect you have experienced using Paracetamol (Calpol®)products, GSK may try and contact you via the e-mail address you provide. GSK cannot be responsible for any harm that arises as a result of not being able to contact you despite our reasonable efforts.
Please note that by submitting health related data and personally identifiable information you are consenting to such information being processed for the above listed purposes, except that you will only receive information on other products and services where you expressly consent. Further, you agree that GSK shall have the unrestricted right to use and store on its internal systems, whether inside or outside the Philippines, any such information provided by you. In this context, please note that your information may cross national borders during processing.
Your personal information is stored on secure servers maintained by the GlaxoSmithKline group of companies or by a third party on GSK's behalf. Information collected on our online sites, including Personal Information, may be stored on secure servers located outside of your country.
Under relevant data protection legislation you are entitled to obtain from GSK (the Data Controller for the purposes of the data protection legislation) a printout of the data held concerning yourself and to have any inaccuracies in this data rectified.
This GSK website is not intended or designed to attract children under the age of 18. We do not collect personally identifiable data from any person we know to be under the age of 18.
Non-personally identifiable information
GSK also collects non-personally identifiable information in aggregate form to track data such as the total number of visits to our web sites, the number of visitors to each page of our web sites, and the domain names of our visitors' internet service providers. We use this information, which remains in aggregate form, to understand how our visitors use our web sites so that we may improve them. We may also share this information with other GSK companies. NO PERSONALLY IDENTIFIABLE INFORMATION IS DISCLOSED IN THIS PROCESS.
Use of IP addresses
An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer wherever you log on to your internet service provider, or through your organisation's local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.
Links to other websites
As a convenience to our visitors, GSK's sites currently contain links to a number of sites that we believe may offer useful information. The privacy policies and procedures described here do not apply to those sites. We suggest contacting those sites directly for information on their data collection and distribution policies.
Some GSK websites use a technology called "cookies". A cookie is a token that a server gives to your browser when you access a website. Cookies are capable of storing many types of data. Cookies help provide additional functionality to the site or to help us analyze site usage more accurately. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to one of our sites. In all cases in which cookies are used, the cookie will not collect personally identifiable information except with your explicit permission.
You have the ability to accept or decline cookies. Most Web Browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, or receive a warning before a cookie is stored, if you prefer. Please refer to your Internet Browser’s instructions or help screen to learn more about these functions. If you choose to decline cookies, you may not be able to fully experience the interactive features of this Site or any other web sites that you visit.
If you wish to disable GSK’s ability to track your website interactions, you have the ability to Opt-out of our third party tracking software. Visit http://www.omniture.com/en/privacy/ and follow the Opt-Out Policy Instructions. The opt out process will require that you permit the placement of a cookie on your computer that indicates that you do not wish to be tracked by GSK. In the event you remove your cookies from your computer, tracking will resume.
GSK is committed to protecting the security of your personal information.
GSK operates secure data networks protected by industry standard firewall and password protection. GSK has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control.
Except as outlined in this policy, only authorised employees have access to the information you provide us. Further, we impose strict rules on GSK employees who have access either to the databases that store user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration to data will not occur we make every effort to prevent such occurrences.
Sharing personally identifiable information with third parties
GSK will not sell or rent personally identifiable information to any third party for any purpose.
In certain special cases, we may disclose your personally identifiable information in the following circumstances:
i. Sometimes carefully selected third parties are used to provide GSK with support services in connection with its web sites and such parties may, from time to time, have access to your information to enable them to provide those services to GSK. Please rest assured that all companies providing such support services are required by GSK to meet the same high standards of data protection and are prohibited from using the information for their own marketing purposes;
ii. When we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with GSK's rights, property or operations, other users of this site or anyone else who could be harmed by such activities;
iii. When we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation;
iv. In the event that GSK and/or some of our assets are sold or transferred or used as security, the information collected on our website may be transferred to third parties as part of that transaction; and
v. GSK may also provide information or provide access to information to any of our affiliated businesses.
Access to your information
YOU CAN REQUEST A COPY OF THE INFORMATION WE HOLD CONCERNING YOU BY CONTACTING US AT (63)892-0761.
Withdrawal of consent to use your information for the above listed purposes
IF YOU HAVE ACCESS TO A PASSWORD PROTECTED AREA OF Paracetamol (Calpol®) Philippines YOU CAN LOG IN AT ANY TIME AND REVOKE YOUR CONSENT TO OUR USING YOUR INFORMATION FOR THE ABOVE LISTED PURPOSES. IF YOU DO NOT HAVE ACCESS TO A PASSWORD PROTECTED AREA OF Paracetamol (Calpol®) Philippines YOU WILL HAVE THE OPPORTUNITY TO UTILISE THE “UNSUBSCRIBE” FUNCTION IN ALL FUTURE EMAIL COMMUNICATIONS SENT TO YOU.
Any changes to this GSK Internet Privacy Statement will be promptly communicated on this page.
Last Updated: October 2013